Refund Terms and Policy
Returns & Refunds
- Unused sets can be returned for a full refund within 30 days from the date of purchase.
- Used but undamaged sets can also be returned within 30 days from the date of purchase. In this case, a $75 restocking fee will be deducted from the refunded amount to cover the cost of unit testing and refurbishing.
- In both cases, you’ll have to cover the cost of the return shipment.
- We will issue a refund within ten working days after we receive your return.
Customers in Europe:
Cloos Electronic GmbH
Rue de la Jambe-Ducommun 8B,
2400 Le Locle
Customers in the USA and Canada:
P.O. Box 1490
451 KING ST
LITTLETON, MA 01460-9998